Dear Academic Approach Families & Colleagues:
After many frustrations registering for fall ACT dates, ACT released an apology and small update last week. They attributed the issues and failures of their new site, MyACT, to extraordinarily high demand and acknowledged the continuing challenges of safely offering enough test seats this fall to meet student need. They are adding staff to their customer call centers moving forward.
At this point, they are working to develop “pop-up” test sites in the areas hardest hit by test cancellations, which could add as many as 10,000 additional seats on the planned test dates this fall. They also promise better communication about canceled test sites. In addition, they’ve extended registration for the September test date to August 28th as they add sites and seats through MyACT. Students hoping to test then should continue to check on availability.
We’ll provide more updates and information on testing and college preparation this fall through the rest of the week!
Matthew Pietrafetta, Ph.D., Founder & CEO