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Dear Academic Approach Families & Colleagues:

We’re spending this week offering updates on ACT & SAT, some of which are relevant to our Class of 2021 and some to 2022 and beyond.

On August, 26, 2020, in a Facebook Live session with Grown & Flown, ACT’s CEO Janet Godwin explained the following regarding fall registration dates & refunds:

Will ACT make more fall dates available to seniors? ACT…

  • is setting up pop-up sites in hotels and conference centers in September and beyond in places where schools have closed testing centers
  • is attempting to accommodate seniors better this fall; those seniors who want to test but have been unable to register for a test date should contact ACT directly, preferably by email; ACT is adding more phone agents in the next month to offer better customer service
  • may also more test dates in December and January, should demand require

Will refunds be issued to those whose tests were canceled? ACT…

  • will provide options to families: refund or reschedule
  • has processed 50,000 refund requests, but still have 20,000 waiting for refunds
  • will bring on additional team members to get through backlog
  • will (eventually) refund all requests for refund

We’ll continue to share information as we acquire it.

Be well,
Matthew Pietrafetta, Ph.D., Founder & CEO

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