Announcement Regarding Fall Registration Dates & Refunds
Dear Academic Approach Families & Colleagues: We’re spending this week offering updates on ACT & SAT, some of which are relevant to our Class of 2021 and some to 2022 and beyond. On August, 26, 2020, in a Facebook Live session with Grown & Flown, ACT’s CEO Janet Godwin explained the following regarding fall registration dates & refunds: Will ACT make more fall dates available to seniors? ACT… is setting up pop-up sites in hotels and conference centers in September and beyond in places where schools have closed testing centers is attempting to accommodate seniors better this fall; those seniors who want to test but have been unable to register for a test date should contact ACT directly, preferably by email; ACT is adding more phone agents in the next month to offer better customer service may also more test dates in December and January, should demand require Will refunds be issued to those whose tests were canceled? ACT… will provide options to families: refund or reschedule has processed 50,000 refund requests, but still have 20,000 waiting for refunds will bring on additional team members to get through backlog will (eventually) refund all requests for refund We’ll continue to share information as we acquire it. Be well, Matthew Pietrafetta, Ph.D., Founder & CEO